Privacy Policy

Last updated: September 12, 2026

FlyFishCR.com is the website for Río Niño Outfitters, a Costa Rica-based provider of guided fishing trips, wildlife floats, lodge stays, and related trip-planning assistance. This Privacy Policy explains what information may be collected when you visit this website, contact us, or follow a link to a third-party service.

Information You Choose to Provide

You may provide information when asking about dates, packages, lodging, transportation, or other trip details. This may include your name, email address, WhatsApp number, travel dates, group size, departure location, interests, fishing experience, accommodation needs, and the contents of your message.

When you submit the Contact form, the information you enter is processed through WordPress and Fluent Forms, then delivered to the Río Niño team using our configured email services, including Brevo and ImprovMX forwarding. If you contact us directly by email or WhatsApp, your information is also handled by those communication providers and by the team members responding to your inquiry.

How We Use Information

  • To answer questions and recommend an appropriate fishing package, wildlife float, lodge stay, or custom trip.
  • To check dates and coordinate guides, rooms, meals, transportation, and other trip logistics.
  • To prepare, manage, and support a reservation.
  • To improve the website, content, offers, and visitor experience.
  • To prevent spam, fraud, abuse, and security problems.
  • To meet accounting, legal, safety, and operational obligations.

We do not sell your personal information.

Analytics, Cookies, and Technical Information

This website uses Google Site Kit to connect Google Analytics and Google Search Console. These services help us understand information such as visited pages, traffic sources, search queries, general location, device and browser type, and how visitors interact with the site. Analytics information is generally reported in aggregate rather than as a visitor profile we can directly identify.

Google Analytics may use cookies or similar technologies to distinguish visitors and report website usage. You can limit cookies through your browser settings or use Google’s available privacy controls and Analytics opt-out tools. Learn more through the Google Privacy Policy, Google cookie information, and Google’s explanation of information from partner sites.

Our web server and WordPress hosting environment may automatically record technical information such as IP address, browser type, device type, referring page, requested pages, timestamps, and security events. This information is used for delivery, troubleshooting, performance, security, and abuse prevention.

Comments and Spam Protection

If comments are enabled and you leave a comment, WordPress may collect the information entered in the comment form along with your IP address and browser information. Comments may be checked through Akismet or another automated spam-detection service. If a Gravatar profile is associated with your email address, an anonymized version of that address may be sent to Gravatar to determine whether a profile image is available. You can review Automattic’s Privacy Policy for information about these services.

Translation and Accessibility Tools

FlyFishCR.com provides dedicated Spanish-language pages for visitor convenience. We may use browser or website tools to help prepare or display translated content. Although we review important booking information, translations may not perfectly reproduce the original English meaning.

Reservations and Third-Party Services

Some bookings, payments, communications, maps, media, or other features may be completed through external services such as Rezdy, WhatsApp, Google, Facebook, email providers, or payment and travel partners. When you follow an external link or complete a reservation on another platform, that provider collects and handles information under its own privacy policy and terms. FlyFishCR.com does not control the privacy practices of third-party websites.

Embedded Content and External Links

Pages and articles may include or link to videos, maps, social-media content, reference sources, booking services, or other third-party material. Embedded content may behave as though you visited the provider’s website directly. Those providers may collect usage data, set cookies, or track interactions according to their own policies, particularly when you are signed in to their services.

Who May Receive Information

Information may be shared only as reasonably necessary with the people and providers involved in answering your inquiry or arranging your trip. This can include Río Niño Outfitters personnel, guides, lodge operators, transportation providers, booking and payment platforms, technology providers, professional advisers, and authorities when disclosure is legally required or necessary to protect safety and security.

International Processing

Río Niño Outfitters operates in Costa Rica and may communicate with travellers from other countries. Website, analytics, email, messaging, booking, and hosting providers may process information in Costa Rica, Canada, the United States, or other jurisdictions. Privacy rules in those locations may differ from those where you live.

How Long We Keep Information

We keep inquiries and reservation-related records only as long as reasonably needed to respond, coordinate services, maintain business and accounting records, handle disputes, meet legal obligations, and protect the operation. Analytics and technical data are retained according to the settings and policies of the applicable service providers. Published comments may remain visible until removed.

Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and operational exceptions. You may also choose not to provide optional information, manage cookies through your browser, or stop communicating with us at any time.

To make a privacy request, contact us at bookings@flyfishcr.com. We may need to confirm your identity before completing a request.

Children’s Privacy

This website and its booking services are intended for adults planning travel. We do not knowingly request personal information directly from children. A parent or guardian should make inquiries and reservations involving minors.

Security

We use reasonable administrative and technical safeguards appropriate to this website and its services. However, no website, email, messaging service, or online transmission can be guaranteed completely secure.

Changes to This Policy

We may update this Privacy Policy when the website, services, or legal requirements change. The latest revision date will appear at the top of this page.

Contact

Questions about this Privacy Policy or how information is handled can be sent to bookings@flyfishcr.com.